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Frequently Asked Questions

How do I get a Library Card?

How do I check my account status?

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You can view your JCFPL Account through the online catalog. Sign in with your User ID or Library Card Number (found on the back of your library card starting with 27954) and PIN.

 

Where do I return the items I have borrowed?

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You can return borrowed materials at any of the branches in the Jersey City Free Public Library. Please note that we do not have any book drops at any of our locations. You need to return items that you have checked out during our regular hours of operation. Items belonging to other library systems obtained through interlibrary loan must be returned to the branch where they were requested.

 

How do I renew books and other materials?

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Use the following instructions to renew materials using the Web catalog:

  1. Go to the online Library Catalog.
  2. Click My Account
  3. Click Renew Material(s).
  4. Enter your User ID which is your Library Card Number (found on the back of your card starting with 27954) and PIN.
  5. Click on List Charged Item(s).
  6. Select the check box next to the item(s) you want to renew.
  7. Click Renew Selected Items button.

    *You may also renew materials in person at your local library.
 

What if I lost my library card?

How do I renew my Library Card?

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Library cards will be renewed annually at no charge to holder if the cardholder is in good standing. Before it is renewed, all outstanding bills need to be paid. Library cardholders will be required to show forms of address, one being a Photo ID, and another current form of address.

 

What is my PIN and why do I need it?

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Your Personal Identification Number allows you to access your library account information through the library catalog. Your PIN should have been presented to you when you initially registered for your account. If you misplaced your PIN or have forgotten it, please visit your local library.

 

How do I change my PIN number?

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Provided that you know your existing PIN (Personal Identification Number), you can then change your existing PIN through our online Library Catalog. Follow the directions provided on the page with your Library Card and current PIN, then enter a new PIN. If you have forgotten your PIN, please visit or contact your local library for assistance.

 

Where are the library branches and when are they open?

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The Jersey City Free Public Library consists of the Main Library, 6 Regional Branches, 3 Neighborhood Libraries and the Bookmobile. They are strategically located in different neighborhoods to serve the constituents of Jersey City. Please visit the library hours page for our current schedule and holiday closures.

 

What if I work in Jersey City but do not live in Jersey City?

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You can obtain a JCFPL Library Card by providing proof of employment ID (or payroll stub) and current address.

 

What if I live in Hudson County? (Reciprocal Borrower)

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Anyone who lives within the Hudson County area is eligible for a JCFPL card. Please provide photo ID and gas/electric or water bill, credit card statement, or computer generated bill from within the past 30 days as proof of current address.

 

What if I do not live in Jersey City? Entitled to be a subscription borrower

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You can obtain a JCFPL Library Card by providing proof of current address (mail sent to you at your address where living now within the past 30 days) and paying a fee of $50 for 12 Months (borrowing limited to no more than $50 value at 1 time).

 

Can I use the Internet at the Library?

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Public Access computer is provided at all branches of the Jersey City Free Public Library. See the JCFPL Computer and Internet Policy for details about Rules of Conduct for Use of Public Computers.

 

Is parking available at the Library?

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The Main Library does not have a parking lot. Street parking is available but there is a 2 hour limit. Parking lots are available at the Five Corners, Miller & Glenn D. Cunningham locations.

 

Other than Internet use, are there any other applications available at the Library?

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All public access computers have Microsoft Office Applications, Microsoft Word and Excel. To find out what other computer applications are available, please call the individual Library.

 

How do I connect to the JCFPL Wireless Network?



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472 Jersey Avenue
Jersey City, N.J. 07302
(201) 547-4526